Trouble uploading files: "The server did not reply with any object"

[tomnolan]

Hi, I am getting the attached error message when I try to upload a jpeg file, where previously it had worked. I was getting another error message before, each time uploaded an image it was suggesting the file size was too large, but when I loaded the page again the image was there, but at the top of the page, rather than where I'd placed it. I only recently installed hotglue onto my server so all the cose id up to date, can anybody suggest where the issue might be please? I'm not sure where to start

Thanks

[DanjaVasiliev]

Hi,

what's the URL of the page where the error occurs?

[tomnolan]

Hi, it's tomnolan.photos
Thabks

[DanjaVasiliev]

OK, could you do the following:

In your Hotglue installation directory edit config.inc.php file to include:

@define 'LOG_FILE', 'content/log.txt';
@define 'LOG_LEVEL', 'debug';

then try to upload an image (to cause the error to occur) and post the last 20-30 lines from the content/log.txt flie here.

[DanjaVasiliev]

Also, could you please upload the jpeg file that's causing the error?

[tomnolan]

Hi unfortunately I can't upload files as I'm a new user and it won't let me, but pasting lines from the log txt file below, let me know if this is what you need to diagnose, many thanks for the assistance!

2017-08-16 04:27:35 81.130.138.45 05090 debug modules: loading module glue
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:183 registered service "glue.check_auto_snapshot"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:224 registered service "glue.clone_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:266 registered service "glue.create_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:314 registered service "glue.create_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:315 registered hook "create_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:366 registered service "glue.delete_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:367 registered hook "delete_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:436 registered service "glue.delete_page"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:183 registered service "glue.check_auto_snapshot"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:437 registered hook "delete_page"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:224 registered service "glue.clone_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:438 registered hook "has_reference"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:266 registered service "glue.create_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:485 registered service "glue.delete_upload"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:314 registered service "glue.create_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:505 registered service "glue.get_startpage"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:315 registered hook "create_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:569 registered service "glue.load_object"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:366 registered service "glue.delete_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:602 registered service "glue.object_get_symlink"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:367 registered hook "delete_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:672 registered service "glue.object_make_symlink"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:436 registered service "glue.delete_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:728 registered service "glue.object_remove_attr"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:437 registered hook "delete_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:761 registered service "glue.pagenames"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:438 registered hook "has_reference"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:813 registered service "glue.render_object"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:485 registered service "glue.delete_upload"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:814 registered hook "render_object"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:505 registered service "glue.get_startpage"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:879 registered service "glue.render_page"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:569 registered service "glue.load_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:880 registered hook "render_page_early"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:602 registered service "glue.object_get_symlink"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:881 registered hook "render_page_late"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:672 registered service "glue.object_make_symlink"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:926 registered service "glue.rename_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:927 registered hook "rename_page"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:728 registered service "glue.object_remove_attr"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:994 registered service "glue.copy_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:995 registered hook "copy_page"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:761 registered service "glue.pagenames"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1061 registered service "glue.revert"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:813 registered service "glue.render_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1062 registered hook "revert"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:814 registered hook "render_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1099 registered service "glue.revisions"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:879 registered service "glue.render_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1143 registered service "glue.revisions_info"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:880 registered hook "render_page_early"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1201 registered service "glue.save_object"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:881 registered hook "render_page_late"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1254 registered service "glue.save_state"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:926 registered service "glue.rename_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1258 registered hook "save_state"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:927 registered hook "rename_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1285 registered service "glue.set_startpage"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:994 registered service "glue.copy_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1381 registered service "glue.snapshot"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:995 registered hook "copy_page"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1382 registered hook "snapshot_symlink"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1061 registered service "glue.revert"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1424 registered service "glue.update_object"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1062 registered hook "revert"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1507 registered service "glue.upload_files"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1099 registered service "glue.revisions"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1570 registered service "glue.upload_references"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1143 registered service "glue.revisions_info"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: module_glue.inc.php:1571 registered hook "has_reference"
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1201 registered service "glue.save_object"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: finished loading module glue, output ""
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1254 registered service "glue.save_state"
2017-08-16 04:27:35 81.130.138.45 23053 debug modules: loading module iframe
2017-08-16 04:27:35 81.130.138.45 05090 debug modules: module_glue.inc.php:1258 registered hook "save_state"
2017-08-16 04:

[DanjaVasiliev]

Hi,

could you please send the JPEG file that's causing the error and complete (zipped) log file to help@hotglue.me, thanks