Does not load audio in safari

gifggenheim 2017-08-19 08:28:13 UTC #1

Hi! im gifggenheim i have a problem went open my web in safari.
All my pages of gifggenheim have audio and in safari does not load audio neither in smartphones.

I hope you can help me
thank u guys!

DanjaVasiliev 2017-08-21 19:24:10 UTC #2

hi, can you provide us with a URL ?
generally we recommend to embed Soundcloud links in order to get best compatibility.

gifggenheim 2017-08-21 19:41:24 UTC #3

Hi! My url is gifggenheim.hotglue.me
I havent tried soundcloud because all audios and videos are .ogg like you suggested in the
Tutorials.
Marisabel.

DanjaVasiliev 2017-09-01 14:03:58 UTC #4

Uploading MP4 (h264/x264) video should also work.
If you only need to upload a sound track convert it to M4A using AAC (MPEG2/MPEG4 Audio) encoder.

Let me know if it works for you.